When human-like robots are standard home appliances, their owners will have increasingly warm, positive feelings for them if the robots take good care of their owners and require little maintenance, according to a new study.
In the study, participants could help Nao, a human-like robot, calibrate its eyes, or Nao could examine the human’s eye as if it was a concerned doctor and make suggestions to improve vision. After the task, the participants were asked how they felt about the robot.
The researchers found that participants trusted the robot more and were more satisfied with their relationship when they received eye care, for example, rather than gave it. In other words, when it comes to building a relationship with human-like robots, it is better to receive than to give.